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DoorDash Integration with LithosPOS

Integrating DoorDash with LithosPOS allows you to manage DoorDash orders directly from your POS system, streamlining operations and improving efficiency. Follow the steps below to complete the integration and manage orders.

LTLithosPOS TeamUpdated

Configure DoorDash in LithosPOS Back Office

Step-by-step Instructions:

  • Login to the Back Office: Go to my.lithospos.com and log in to the Back Office (BO).

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  • Start by navigating to the Integrations section.
  • Install DoorDash App
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  • Click on DoorDash and click Install Now
  • The app is installed

Add New Connection

  • Once the app is installed, click + New Connection in the aggregator settings.
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  • Select your Store and choose DoorDash as the aggregator.
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  • Click the Connect button.

DoorDash Connection Steps

From Integrations, open DoorDash and start Connect DoorDash. The wizard has five steps:

Connect → Choose store → Menu review → Activate → Live

Step 1 — Connect

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Choose the LithosPOS store to connect.

Choose the DoorDash aggregator (delivery price list and how orders are recorded).

Read the warning about replacing an existing POS on the DoorDash store.

Click Connect with DoorDash.

In the DoorDash window, sign in with your Business Admin credentials. If you are new to DoorDash, use New to DoorDash? Sign up.

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Step 2 — Choose store

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This step has two parts: pick menus, then pick the DoorDash store.

Choose menus for DoorDash

Select the POS menus to send to DoorDash. Only checked menus are published; others can be added later in Menu sync.

Menus not yet assigned to this store will be assigned when you continue.

Click Continue.

Choose your DoorDash store

From the list of DoorDash stores tied to your account, select the location that matches this LithosPOS store.

Stores that cannot be connected appear greyed out (for example, Not eligible). Stores with another POS may show Has a POS integration; connecting LithosPOS will replace that integration after activation.

Click Continue. Use Back to menus if you need to change menu selection.

Step 3 — Menu review

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LithosPOS waits for DoorDash to confirm the store connection and review the menu. The page updates automatically. If nothing changes for a long time, use Check status now or Restart.

Step 4 — Activate

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When you see Your menu is ready for review, optionally click Preview menu on DoorDash.

Click Activate.

In the confirmation dialog, read that activating turns on DoorDash orders through LithosPOS, then confirm Activate.

Step 5 — Live

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When activation succeeds, you will see DoorDash is live. The store is connected and receiving orders. You can pause DoorDash orders anytime from DoorDash settings in LithosPOS. DoorDash also emails you when the store is activated.

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