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LithosPOS

LithosPOS KIOSK App

The LithosPOS Kiosk App is a user-friendly application designed to streamline the dining experience for customers. By connecting to the LithosPOS system, the Kiosk App empowers customers to explore the menu, place orders, make payments, and manage their queues independently. Kiosk application is suitable for retail, restaurants, and exhibitions.

This documentation provides a comprehensive overview of the Kiosk App's features and functionalities, guiding users through the self-ordering process and highlighting the benefits it offers to both customers and businesses.

Key Features and Benefits

  • Self-Ordering Convenience

    Customers can easily explore the menu, customize their orders, and place them directly from the kiosk.

  • Visual Menu Exploration

    Enticing images and detailed descriptions help customers make informed choices.

  • Personalized Ordering

    Customers can tailor their orders to their preferences, ensuring a satisfying dining experience.

  • Dynamic Promotional Content

    The Kiosk App can display promotional images and encourage upselling and increase customer engagement.

  • Secure Self-Payment

    Customers can securely pay for their orders using various payment methods, reducing wait times and streamlining the checkout process.

  • Efficient Queue Management

    The Kiosk App can provide real-time updates on wait times and queue status, allowing customers to manage their time effectively.

  • Improved Customer Satisfaction

    The Kiosk App offers a more convenient and personalized dining experience, leading to increased customer satisfaction and loyalty.

How to Install KIOSK App

LithosPOS Kiosk App Setup

  • Device Requirements

    Ensure your Android device is running Android 6.0 (Marshmallow) or a later version.

  • App Installation

    • Open the Google Play Store and search for "LPOS Kiosk / Self-checkout".
    • Tap the app and click the "Install" button to download and install it onto your device.

  • Launch the App

    After installation, launch the app by either tapping "Open" in the Play Store or locating its icon on your home screen.

  • Login

    Upon opening the app, log in using the credentials provided during your LithosPOS sign-up process.

  • Layout Selection

    • After logging in, choose a layout for your store. You can select either Kiosk or Self-Checkout mode.
    • Follow the on-screen instructions to customize the layout according to your store’s specific needs.

LithosPOS Kiosk App Settings

  • Self-Checkout Process

    • Item Selection: Users can add items to their cart by scanning barcoded products or selecting items from categorized lists.
    • Dining Option: Users may choose between takeaway or dine-in via a pop-up window.
    • Payment:
      - After order selection, users proceed to the payment stage.
      - Frequent shoppers can enter their name and phone number to use their customer profile, or choose to continue as a guest.
      - A range of payment methods is available; users finalize the transaction by tapping the "Continue" button.

  • Accessing Admin Settings

    • Draw an 'X' on the welcome screen to access the settings page.
    • Here, you can add printers, configure general application settings, and manage user accounts, including deactivating currently logged-in terminals.

  • Back-Office Configuration

    • Login to LithosPOS back office and install the Kiosk application by tapping on the icon.
    • Navigate to Settings in the side panel and go to Terminal Settings and select "Kiosk" from the dropdown menu for the type.
    • Make the desired changes and tap "Submit" to save them.