Dejavoo Payment Platform

Dejavoo is a payment solution that enables merchants and applications to process card payments using payment terminals and cloud-based services. It is commonly used in retail POS systems, kiosks, and custom business applications. At a high level, Dejavoo supports two ways of working:

• Terminal-based payments (P2P / local)
• Cloud-based payments (remote / hosted)

Both methods ultimately route transactions through the iPOSpays payment gateway, which handles authorization, settlement, and security.

Backoffice Configuration

• Log-in to the back office.
• Go to Settings on the side menu, then select Payment Types, and select Dejavoo.
• Change the type to App to App or Cloud as required.
• Save the changes and sync the configuration from the POS.

Terminal Configuration

P2P configuration

• Configure your terminal first and open POS on the terminal.
• Open POS settings under Payment Configuration and locate Dejavoo P2P.
• Configure the terminal by adding the TPN number or use the search icon to automatically verify the TPN, then save.
• Configuration for the P2P method is complete.

Cloud configuration

• Open POS settings under Payment Configuration and locate Dejavoo P2P.
• Configure the terminal by entering the TPN Number, Register ID, and Auth Key.
• Save the configuration.
• Configuration for the Cloud method is complete.

Payment Flow — Sale Transaction

P2P Sale

• Add items to cart.
• Proceed to the payment screen.
• Choose Dejavoo debit or credit card from the listed payment methods.
• The Dejavoo payment interface opens with the payable amount displayed.
• After completing the payment, return to the POS to view the payment status.
• Print the receipt from the POS or from the Dejavoo terminal if required.

Cloud Sale

• Add items to cart.
• Proceed to the payment screen.
• Choose Dejavoo debit or credit card from the listed payment methods.
• The payment request is sent to the Dejavoo terminal via the cloud, with the payable amount displayed on the terminal and the progress shown on the POS screen.
• After the payment is completed, the payment status is displayed on the POS screen.
• Print the receipt from the POS or from the Dejavoo terminal if required.

Payment Flow — Void Sale

• Open the POS sales screen and select the sale to be voided.
• Tap the three-dot menu at the top right of the sale detail view.
• Select Void from the dropdown menu.
• Add a note if required.

P2P Void Sale

• The void is processed in the Dejavoo application and returns status to the POS.
• Print the receipt if required.

Cloud Void Sale

• The void process status is displayed on the screen until the process is complete.
• Print the receipt if required.

P2P Payment Flow — Refund Sale

• Open the POS sales screen and select the sale that requires a refund.
• Tap the REFUND / EXCHANGE button at the top right of the sale detail screen.
• The POS switches to refund mode.
• Open the cart and swipe right on items to select Refund.
• Proceed to checkout and select Dejavoo debit or credit card.

P2P Refund Sale

• Complete the refund in the Dejavoo interface and return to the POS.
• View refunded sales under Reports → Sales Refund.

Cloud Refund Sale

• The refund request is shown on the terminal, and once completed, the status is updated on the POS screen.
• View refunded sales under Reports → Sales Refund.

Payment Flow — Tip Adjustment

• Open the POS sales screen and select a Dejavoo credit transaction.
• Tap the Tip button at the top of the sale detail screen.
• Enter the tip as a percentage or amount and tap OK.

P2P Refund

• The Dejavoo interface processes the adjustment.
• Updated tip and payment details are displayed in the sale view.

Cloud Refund

• The request is sent to the terminal via the cloud, and once the tip adjustment is completed, the status is updated on the POS screen.
• Updated tip and payment details are displayed in the sale view.

Payment Flow — Preauth Sale

• Add items to the cart.
• Swipe right on the Pay button and select Pre Auth Order.
• Select Dejavoo credit or debit card.
• Select a table to save the order.
• Complete the preauth in the Dejavoo interface and return to the POS.

Capture Preauth

• Go to the Orders screen and select the saved preauth order.
• Review card and preauth details and proceed to payment.
• The Dejavoo interface completes the capture automatically.
• Return to the POS and view the status.

Payment Flow — Batch Settlement

• Go to the POS Current Shift screen.
• Select Close Day.
• Select Close Register.

P2P Batch Settlement

• The system navigates to the Dejavoo interface.
• Batch settlement is processed and a batch settled confirmation is shown.
• Control returns to the POS with the settlement status.
• Print the settlement receipt if required.

Cloud Batch Settlement

• The request will redirect to the dejavoo terminal and after the batch is settled pos batch settlement is processed along with the receipt.

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