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Dejavoo Payment Platform

Dejavoo is a payment solution that enables merchants and applications to process card payments using payment terminals and cloud-based services. It is commonly used in retail POS systems, kiosks, and custom business applications. At a high level, Dejavoo supports two ways of working:

• Terminal-based payments (P2P / local)
• Cloud-based payments (remote / hosted)

Both methods ultimately route transactions through the iPOSpays payment gateway, which handles authorization, settlement, and security.

• Backoffice Configuration

  • Log-in to the back office.
  • Go to Settings on the side menu, then select Payment Types, and select Dejavoo.
  • Change the type to App to App or Cloud as required.
  • Save the changes and sync the configuration from the POS.

  

• Terminal Configuration

  P2P configuration

  • Configure your terminal first and open POS on the terminal.
  • Open POS settings under Payment Configuration and locate Dejavoo P2P.
  • Configure the terminal by adding the TPN number or use the search icon to automatically verify the TPN, then save.
  • Configuration for the P2P method is complete.

  Cloud configuration

  • Open POS settings under Payment Configuration and locate Dejavoo P2P.
  • Configure the terminal by entering the TPN Number, Register ID, and Auth Key.
  • Save the configuration.
  • Configuration for the Cloud method is complete.

  

  

  

• Payment Flow — Sale Transaction

  P2P Sale

  • Add items to cart.
  • Proceed to the payment screen.
  • Choose Dejavoo debit or credit card from the listed payment methods.
  • The Dejavoo payment interface opens with the payable amount displayed.
  • After completing the payment, return to the POS to view the payment status.
  • Print the receipt from the POS or from the Dejavoo terminal if required.

  Cloud Sale

  • Add items to cart.
  • Proceed to the payment screen.
  • Choose Dejavoo debit or credit card from the listed payment methods.
  • The payment request is sent to the Dejavoo terminal via the cloud, with the payable amount displayed on the terminal and the progress shown on the POS screen.
  • After the payment is completed, the payment status is displayed on the POS screen.
  • Print the receipt from the POS or from the Dejavoo terminal if required.

  

  

  

  

• Payment Flow — Void Sale

  • Open the POS sales screen and select the sale to be voided.
  • Tap the three-dot menu at the top right of the sale detail view.
  • Select Void from the dropdown menu.
  • Add a note if required.

  P2P Void Sale

  • The void is processed in the Dejavoo application and returns status to the POS.
  • Print the receipt if required.

  Cloud Void Sale

  • The void process status is displayed on the screen until the process is complete.
  • Print the receipt if required.

  

  

  

• P2P Payment Flow — Refund Sale

  • Open the POS sales screen and select the sale that requires a refund.
  • Tap the REFUND / EXCHANGE button at the top right of the sale detail screen.
  • The POS switches to refund mode.
  • Open the cart and swipe right on items to select Refund.
  • Proceed to checkout and select Dejavoo debit or credit card.

  P2P Refund Sale

  • Complete the refund in the Dejavoo interface and return to the POS.
  • View refunded sales under Reports → Sales Refund.

  Cloud Refund Sale

  • The refund request is shown on the terminal, and once completed, the status is updated on the POS screen.
  • View refunded sales under Reports → Sales Refund.

  

  

  

  

  

  

  

  

  

• Payment Flow — Tip Adjustment

  • Open the POS sales screen and select a Dejavoo credit transaction.
  • Tap the Tip button at the top of the sale detail screen.
  • Enter the tip as a percentage or amount and tap OK.

  P2P Refund

  • The Dejavoo interface processes the adjustment.
  • Updated tip and payment details are displayed in the sale view.

  Cloud Refund

  • The request is sent to the terminal via the cloud, and once the tip adjustment is completed, the status is updated on the POS screen.
  • Updated tip and payment details are displayed in the sale view.

  

  

  

• Payment Flow — Preauth Sale

  • Add items to the cart.
  • Swipe right on the Pay button and select Pre Auth Order.
  • Select Dejavoo credit or debit card.
  • Select a table to save the order.
  • Complete the preauth in the Dejavoo interface and return to the POS.

  

  

  

  

  

  

  

  Capture Preauth

  • Go to the Orders screen and select the saved preauth order.
  • Review card and preauth details and proceed to payment.
  • The Dejavoo interface completes the capture automatically.
  • Return to the POS and view the status.

  

  

  

  

• Payment Flow — Batch Settlement

  • Go to the POS Current Shift screen.
  • Select Close Day.
  • Select Close Register.

  P2P Batch Settlement

  • The system navigates to the Dejavoo interface.
  • Batch settlement is processed and a batch settled confirmation is shown.
  • Control returns to the POS with the settlement status.
  • Print the settlement receipt if required.

  Cloud Batch Settlement

  • The request will redirect to the dejavoo terminal and after the batch is settled pos batch settlement is processed along with the receipt.

    

    

    

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